Pulp Stixion Return Policy
At Pulp Stixion, we’re all about delivering killer drumsticks to fuel your rhythm. We stand behind our products and want you to be stoked with every beat. Here’s the lowdown on our return policy:
All Sales Are Final (With a Twist)
We craft each pair of Pulp Stixion drumsticks with care, so once they’re in your hands, they’re yours to rock. That said, we’ve got your back if something goes sideways during shipping. If your order arrives damaged or doesn’t show up at all, we’ll make it right.
Lost or Damaged in Shipping? No Problem.
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Damaged Goods: If your sticks arrive looking more like kindling than drumsticks, let us know within 7 days of delivery. Send us a quick pic of the damage, and we’ll ship you a replacement faster than a double bass fill.
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Lost in Transit: If your package pulls a disappearing act, contact us within 14 days of your order date. We’ll track it down or send a new set your way, no questions asked.
How to Reach Us
Got an issue? Hit us up at [insert email/contact info] with your order number, and we’ll sort it out pronto. Shipping costs for replacements are on us, but original shipping fees? Those stick with the sale (non-refundable).
The Fine Print
This policy applies to items purchased directly from pulpstixion.com. Custom orders or clearance items? Same deal—final sale unless shipping messes up. We don’t accept returns for buyer’s remorse, wrong size vibes, or “I switched to tambourine” moments.